Subject: Re: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class - Kid's Toy Organizer with Pastel Fabric // Missing Screw
From: "Alina D'Souza" <[email-masked]>
To: Ivy <[email-masked]>
Cc: Denmark A <[email-masked]>, Abel <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Tue, 16 Jun 2020 18:42:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Was this delivered to the customer.

Regards,
Alina

On Sat, Jun 13, 2020 at 12:54 PM Ivy <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> It will be delivered today.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Saturday, June 13, 2020 11:17 AM
> *To:* Ivy
> *Cc:* Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar;
> Umang Mehrotra; Mohamed Magdy
> *Subject:* Re: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class -
> Kid's Toy Organizer with Pastel Fabric // Missing Screw
>
>
>
> Hi Ivy,
>
>
>
> Any update thank you.
>
>
>
> Regards,
>
>
>
> On Mon, Jun 8, 2020 at 1:54 PM Ivy <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Please be informed that we received the item in our warehouse.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 8, 2020 1:00 PM
> *To:* Ivy
> *Cc:* Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar;
> Umang Mehrotra; Mohamed Magdy
> *Subject:* Re: Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class -
> Kid's Toy Organizer with Pastel Fabric // Missing Screw
>
>
>
> Hi Ivy,
>
>
>
> Please send the missing screw thank you.
>
>
>
> Regards
>
>
>
> On Mon, Jun 8, 2020 at 12:52 PM Ivy <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Kindly advise if the item is for return or need to send the screws.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 8, 2020 10:21 AM
> *To:* Ivy; Abel
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra; Mohamed Magdy
> *Subject:* Order #600849280 // Sku :AT-CL16JWTR-1012 // Name :Class -
> Kid's Toy Organizer with Pastel Fabric // Missing Screw
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:missing_part_or_pieces
> Comments :4 screws on pics are missing. already report via email.
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>