Subject: PayPal case PP-D-69391007
From: "[email-masked]' via payments" <[email-masked]>
To: Mona Ataya <[email-masked]>
Date: Mon, 15 Jun 2020 23:06:48 -0700
List-Id: <ccteam.mumzworld.com>

A new case has been created

Hello, Mumzworld FZ-LLC

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Your buyer filed a claim

Mohannad Alshahrani has requested a refund of ‪67.90 USD‬. If you agree to this request, the case will be closed after the refund has processed.

The buyer stated that they never received the item. Please help us to resolve this issue by logging into the Resolution Center and providing us with any information that can help us with our investigation, such as tracking information or delivery confirmation.

If we don’t receive a response from you before 6 July 2020, this case will be closed and decided in your buyer’s favor.

The ‪206.30 USD‬ from this transaction is being temporarily held. This money will appear in your PayPal balance, but can’t be withdrawn until this is resolved.

View the case and respond

Transaction details

Case ID | PP-D-69391007

Buyer's name | Mohannad Alshahrani

Transaction date | 7 April 2020

Transaction amount | ‪206.30 USD‬

Transaction ID | 52D388054W000511A

Dispute amount | ‪67.90 USD‬

Item details

Item ID | KFEL-10091

Item description | مركز اللّعب و الأنشطة من برايت ستارتس - أزهار

Item dispute reason | Item was not received

Item details

Item ID | Y1032

Item description | زبدية للأطفال مع غطاء من مجموعة تيك آند توس من ماركة ذا فيرست ييرز - 8 أ

Item dispute reason | Item was not received

Item details

Item ID | MW-10062

Item description | ملاعق المواليد برأس طري من مانشكين - 6 ملاعق

Item dispute reason | Item was not received

Item details

Item ID | K57-0380P

Item description | مريلة مقاومة للماء من ماركة كادلز- قطعتان، لون وردي

Item dispute reason | Item was not received

Item details

Item ID | CC-V847

Item description | كول&كول- أكياس التخلص من الحفاضات المتسخة- عدد 3- 2 مجاناً- 250 كيس x1

Item dispute reason | Item was not received

Item details

Item ID | MG-MWE10-1

Item description | حامل أكياس الحفاضات مع أكياس إعادة تعبئة أزرق من بيكسي

Item dispute reason | Item was not received

What to do next

Go to the Resolution Center and click Respond next to this case.

As a reminder, if you do not respond before 6 July 2020, the case will be closed and decided in your buyer's favor.

Thank you for your attention to this matter.

Learn how we review and resolve cases by viewing the PayPal User Agreement. Click Legal at the bottom of any PayPal page.

We keep records of all cases in the Resolution Center for your convenience.

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