Subject: Re: Order #600803913 // AEW-24484310 // Safety 1st, U-Pressure Fit Auto - Close Door Gates White // Defective
From: Hyacinth Joyce <[email-masked]>
To: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Mohammad Abdul Naser <[email-masked]>
Cc: customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sat, 13 Jun 2020 10:47:50 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up and is very upset for the delay.

She needs a replacement urgently.

Kindly update and advise ASAP.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, 6 Jun 2020 at 11:01, Michaela Manibo <[email-masked]>
wrote:

> Team,
>
> Good morning.
>
> We need an urgent action and solution for this item.  Customer is very
> furious about the delay.
>
> Please advise ASAP
>
> Thanks!
>
>
>
> On Sat, May 30, 2020 at 3:16 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>> Customer comments :
>>
>> One of the auto close door gate that I bought is not closing
>> automatically. We tried to fix them when we received the extensions couple
>> of days before and it didn’t work. So one of the item needs to be replaced
>> ASAP cause I have a baby at home.
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Regards,
>>
>> Den mark
>>
>