Subject: Re: AWB# MAZHAR / SO# 600863042_1
From: Radwa Ali <[email-masked]>
To: Mudassar Jabbar <[email-masked]>
Cc: Anas nazzal <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, "Farrah A." <[email-masked]>
Date: Fri, 12 Jun 2020 11:29:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mudassar,
Was this delivered ?

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Mon, Jun 8, 2020 at 9:02 PM Farrah A. <[email-masked]> wrote:

> Hello,
>
> We need an urgent update please, the cst is on social media
>
> On Sat, Jun 6, 2020 at 3:58 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Please note that the subject order requested for cancellation and refund.
>>
>> Best Regards
>> Anas Nazzal
>>
>> On Wed, Jun 3, 2020 at 11:38 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly assist with the customer below as he called up again.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>>
>>> On Tue, Jun 2, 2020 at 3:03 PM Anas nazzal <[email-masked]> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> The customer called again to follow u[p her order and she verbalized
>>>> that the order need to be delivered today or tomorrow, or she will cancel
>>>> her order .
>>>>
>>>> Best Regards,
>>>> Anas Nazzal
>>>>
>>>> On Sun, May 31, 2020 at 9:07 PM Amani Bani Odeh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dears,
>>>>>
>>>>> Please update on the delivery status for the order the customer will
>>>>> cancel if the order not delivered tomorrow.
>>>>>
>>>>> Thanks,
>>>>> Amani
>>>>>
>>>>> On Thu, May 28, 2020 at 3:57 PM Radwa Ali <[email-masked]> wrote:
>>>>>
>>>>>> Hi Muddassar,
>>>>>> Please advise the status of this order as the customer still has
>>>>>> not received the item and it is shipped since the 22nd of May.
>>>>>>
>>>>>> *Radwa Ali*
>>>>>> Customer Care Representative
>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>>> w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>