Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item << Reference ID: 57749880 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Jun 2020 17:04:03 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Magapito,

Good day.

Please provide me with DHL waybill number, in order for me to check & confirm.

Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

>> Original Message ...
>> From: [email-masked]
>> To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
>> Cc: [email-masked], [email-masked], [email-masked]
>> Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item
>> Sent: Wed, 10 Jun 2020 16:11:14 UTC+04:00
>>
>> 
Hi Team,
>> The vendor confirmed 2 items have been given to us.
>> @Outbound.fc  - please check in the warehouse
>> @lastmile @Mostafa saad - has it been given to the courier? 
>> @ae.mumzworld - may we ask how many did you receive from us?
>> Please update. the customer keeps on following up.
>> Thank youWarm Regards,
>> Mary Anne Agapito
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE
>> 
>> 
>> 
>> 
>> 
On Mon, Jun 8, 2020 at 9:43 PM <[email-masked]> wrote:
>> Hi Taqwa,
 
We recently had a similar issue in which one customer only received the car seat and not the stroller.
 
Can you please check internally as to what mix up might have happened, because we supplied them correctly. 
 
Regards,
Yaser Mosanna
 
From: Taqwa Ali <[email-masked]> 
>> Sent: Monday, June 8, 2020 4:58 PM
>> To: [email-masked]; [email-masked]; [email-masked]
>> Cc: Karthik Sankar <[email-masked]>; customer care <[email-masked]>
>> Subject: Order # 200290115 /POMUMZ_DXB195372/Missing item
 
Dear Team 
 
Please assist as the CM didn't receive the car seat 
 
200290115
JRT-JK901115-90
Jikel - Cruise Travel System - Grey

[[:removedImage(image002.png):]]
 
Regards
Taqwa