Subject: Re: Missing Items - 600861771_1// SKU: SBF-CM_TKSN_YF001BLDPBL
From: Mary Anne Agapito <[email-masked]>
To: Nitin Jain <[email-masked]>, Denmark A <[email-masked]>
Cc: romel siangco <[email-masked]>, "Returns.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Karthik Sankar <[email-masked]>
Date: Thu, 11 Jun 2020 16:46:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Nitin,

Appreciate your usual support.

@Denmark A <[email-masked]> @Returns.fc <[email-masked]>
@lastmile <[email-masked]> @Mostafa saad <[email-masked]>
-  please reship asap the customer's wife is about to give birth and needs
it urgently

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jun 7, 2020 at 3:57 PM Nitin Jain <[email-masked]> wrote:

> Hi Mary
> The missing items are already received from your team in warehouse.
> You can send to customer asap.
>
> Nitin
>
> On Thu, Jun 4, 2020 at 3:45 PM Nitin Jain <[email-masked]>
> wrote:
>
>> Hi Romel
>> Pls make sure to send it on Sunday and confirm back here
>>
>> Nitin
>>
>> On Thu, Jun 4, 2020 at 3:13 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Nitin,
>>>
>>> As discussed over the phone earlier, please ensure the delivery on
>>> Sunday.
>>>
>>> @Returns.fc <[email-masked]> @lastmile
>>> <[email-masked]> @Mostafa saad <[email-masked]>  -
>>> once received please deliver under the same order number asap
>>>
>>> Thank you all.
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Thu, Jun 4, 2020 at 2:49 PM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Nitin,
>>>>
>>>> May we have an update on this case?
>>>>
>>>> The customer is very upset about the delay, he needs it urgently as his
>>>> wife is about to give birth.
>>>>
>>>> Please update us. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Tue, Jun 2, 2020 at 5:11 PM Karthik Sankar <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Nitin,
>>>>>
>>>>> Please note the PO number is POMUMZ_DXB198033
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> On Tue, 2 Jun 2020 at 17:06, Nitin Jain <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mary
>>>>>> Can you pls send the PO number asap. We will check here and if not
>>>>>> send, we have delivery tomorrow morning and can send.
>>>>>> Nitin
>>>>>>
>>>>>> On Tue, Jun 2, 2020 at 12:11 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> looping in
>>>>>>>
>>>>>>> @Nitin Jain <[email-masked]> @Karthik Sankar
>>>>>>> <[email-masked]>
>>>>>>>
>>>>>>> Please check as well. Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jun 2, 2020 at 12:08 PM Mary Anne Agapito <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> The customer complained about the diaper bag and the hooks are
>>>>>>>> missing.
>>>>>>>>
>>>>>>>>
>>>>>>>> The customer only received below:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please check asap as the wife is due anytime soon, they need the
>>>>>>>> missing items.
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Regards
>>>>>> Nitin Jain
>>>>>>
>>>>>
>>
>> --
>> Regards
>> Nitin Jain
>>
>
>
> --
> Regards
> Nitin Jain
>