Subject: Re: 600875759 - Missing PArt
From: Samiya Sheikh <[email-masked]>
To: Nessy <[email-masked]>, Mostafa saad <[email-masked]>, Naib Khan <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Yaseen Shaqra <[email-masked]>, "Outbound.fc" <[email-masked]>, Toy Corner <[email-masked]>, Wasim Abbas <[email-masked]>, Desert Beat Trading <[email-masked]>, Dolly Phulwani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Ashley Fernandes <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Thu, 11 Jun 2020 15:21:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

the customer received 1 package only.

@Mostafa saad <[email-masked]> @Naib Khan <[email-masked]> please
check and update.

Regards

On Tue, Jun 9, 2020 at 5:01 PM Nessy <[email-masked]> wrote:

>
>
> Ifam Balance Swing Slide has 2 box’s qty.
>
>
>
> How many boxes customer received?
>
>
>
>
>
> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
>
>
>
>
>
>
>
> *From:* Hyacinth Joyce [mailto:[email-masked]]
> *Sent:* Tuesday, June 9, 2020 4:38 PM
> *To:* Nessy
> *Cc:* Yaseen Shaqra; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
> Trading; Dolly Phulwani; lastmile; customer care; Michaela Manibo; Ashley
> Fernandes; Mohit Caleb
> *Subject:* Re: 600875759 - Missing PArt
>
>
>
> Hi Nessy,
>
>
>
> The customer could not assemble the item as there is no frame. The
> customer received only the swing.
>
>
>
> May we know how many boxes were shipped in reference to the above item?
>
>
>
> Thank you.
>
>
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> On Sun, 7 Jun 2020 at 10:08, Nessy <[email-masked]> wrote:
>
>
>
> Hi Team,
>
>
>
> Apologize for the inconvenience caused.
>
>
>
> Could you please ask the customer to assemble first the item as this is
> unusual for IFAM to get a missing parts.
>
>
>
> Please check and let us know which part is missing from the attached
> picture.
>
>
>
> Appreciate your help. Thank you.
>
>
>
> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
>
>
>
>
>
>
>
> *From:* Yaseen Shaqra [mailto:[email-masked]]
> *Sent:* Sunday, June 7, 2020 9:45 AM
> *To:* Mohit Caleb; Outbound.fc; Toy Corner; Wasim Abbas; Desert Beat
> Trading; Dolly Phulwani; Nessy
> *Cc:* lastmile; customer care; Michaela Manibo; Ashley Fernandes
> *Subject:* Re: 600875759 - Missing PArt
>
>
>
> Hi Team,
>
>
>
> Please check and assist on the missing parts
>
>
>
> On Tue, Jun 2, 2020 at 9:57 AM Michaela Manibo <
> [email-masked]> wrote:
>
> Team,
>
> Please check as the customer said one part is missing
>
> DBT-IF-145
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=706026>
>
> iFam - Balance Swing Slide - Grey
>
>
> missing parts slide or frame (the swing arrived though)
>
>
>
>
>
>
>
> Please check this order ASAP
>
> Thanks
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>