Subject: RE: 100125431 - Not able to track shipment on SMSA
From: Lima Premlal <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 11 Jun 2020 12:45:25 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

May I know why it was cancelled? What reason I can give customer??

Regards,

Lima

*From:* Ronald Gaviola <[email-masked]>
*Sent:* Wednesday, June 10, 2020 9:09 AM
*To:* Eugene Mugisa <[email-masked]>
*Cc:* Lima Premlal <[email-masked]>; KSA Lastmile <
[email-masked]>; Zubair Wahid <[email-masked]>; ZAHID
ABDULWAHID (3PL) <[email-masked]>; customer care <
[email-masked]>
*Subject:* Re: 100125431 - Not able to track shipment on SMSA

Lima,

Shipment is returned and this is refunded as per Netsuite. No
delivery follow up required.

Regards,

Ronald

On Tue, Jun 9, 2020 at 9:50 PM Eugene Mugisa <[email-masked]> wrote:

+ @Ronald Gaviola <[email-masked]>

Best,

Eugene.

*From:* Lima Premlal <[email-masked]>
*Sent:* Tuesday, June 9, 2020 5:31 PM
*To:* [email-masked]; Zubair Wahid <[email-masked]>;
[email-masked]; Eugene Mugisa <[email-masked]>
*Cc:* customer care <[email-masked]>
*Subject:* 100125431 - Not able to track shipment on SMSA

Hi team,

Please note subject order is been shipped through SMSA. We are not able to
track the shipment which shows AWB Number not found in System.

Please check and confirm. Customer very disappointed with delay.

Regards,

Lima