Subject: Re: 600842453 // TW-28604 // Intex Filter Pump (For 8'To12' Pool) 530 Gal // Defective
From: Radwa Ali <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Abdul Moiz Ashraf <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Thu, 11 Jun 2020 12:08:00 +0400
List-Id: <ccteam.mumzworld.com>

Hi Abdul,
Please advise on the status of this repair ? the customer is following up
and this has been received since the 25th of May.

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Mon, May 25, 2020 at 5:07 PM Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
> Comments :The pump has an air leak and does not function properly. The air
> is visible in the pipes and is not pumping the water well.
>
>
> Also please give me your complete address and contact person to whom we
> will hand over the item.
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>