Subject: Re: Order #600875599 // Sku :PCG-ollellstrollwht // Name :OlliElla - Strolley - White // Missing Part Handle
From: Denmark A <[email-masked]>
To: Katy Rice <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Thu, 11 Jun 2020 10:40:16 +0400
List-Id: <ccteam.mumzworld.com>

Hi Katy,

Customer needs a replacement thank you.

Regards,
Den mark

On Wed, Jun 10, 2020 at 7:50 PM Katy Rice <[email-masked]> wrote:

> Please return this item and at the same time we will make an exchange.
>
> Does the customer want a new one or will she take a refund instead?
>
> Thanks
> Katy
>
> *Katy Rice*
> Owner
> Eco Souk LLC
> M: +971 553 443 913
>
>
>
>
> *Vote Here <https://www.motherbabychild.com/awards/2020/>*
>
> Website: www.ecosouk.me
> Facebook: Eco Souk ME
> Instagram: @ecosoukme
>
> A SHAMS, UAE Company
>
>
>
> On Tue, Jun 9, 2020 at 2:35 PM Denmark A <[email-masked]> wrote:
>
>> Hi Katy,
>>
>> Please see the PO number POMUMZ_DXB202769 for your reference.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Jun 9, 2020 at 1:32 PM Katy Rice <[email-masked]> wrote:
>>
>>> Thank you - please advise the PO number for this order?
>>>
>>>
>>>
>>> *Katy Rice*
>>> Owner
>>> Eco Souk LLC
>>> M: +971 553 443 913
>>>
>>>
>>>
>>>
>>> *Vote Here <https://www.motherbabychild.com/awards/2020/>*
>>>
>>> Website: www.ecosouk.me
>>> Facebook: Eco Souk ME
>>> Instagram: @ecosoukme
>>>
>>> A SHAMS, UAE Company
>>>
>>>
>>>
>>> On Tue, Jun 9, 2020 at 12:45 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Return Reason:missing_part_or_pieces
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>