Subject: Re: 600851952- REFUSED ORDER BUT WAS MARKED DELIVERED
From: Amani Bani Odeh <[email-masked]>
To: Clearway Express <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Thu, 11 Jun 2020 08:46:33 +0300
List-Id: <ccteam.mumzworld.com>

Dears,

Please update, the customer never received the order. she is following up
on the refund, Please confirm that this is returned back to proceed.

Thanks,
Amani

On Wed, Jun 3, 2020 at 8:50 AM Clearway Express <[email-masked]>
wrote:

> Disregard my last email as there was another order in Alain which was
> refused and delivered.
>
> Regards
>
> On Wed, 3 Jun 2020, 09:42 Clearway Express, <[email-masked]>
> wrote:
>
>> Later she customer called and wanted her order because she received an
>> order from Mamas and papa so she thought it's double order but when she
>> realised it's from Mumzworld than called back.
>>
>> Regards
>>
>> On Wed, 3 Jun 2020, 09:18 Michaela Manibo, <[email-masked]>
>> wrote:
>>
>>> Team,
>>>
>>> Please return this order immediately as we need to refund the customer.
>>> She has refused the order multiple times but now marked delivered.  Please
>>> check this asap and return to warehouse,
>>>
>>>
>>>