Subject: Re: Order Status - 200273439_1// awb: 290087828114
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>
Date: Wed, 10 Jun 2020 18:29:28 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

Is it possible for you to grant me access to that tracker, please?

Are we shipping it to another courier if that is the case?

Please advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 10, 2020 at 5:58 PM Zubair Wahid <[email-masked]> wrote:

> This shipment is linked with awb: 605192068999
>
> Its pending dispatch due to size issue
>
>
>
> On Wed, Jun 10, 2020 at 4:44 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Mariya,
>>
>> Thanks for the update.
>>
>> @Zubair Wahid <[email-masked]> - please dispatch asap.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, Jun 10, 2020 at 5:22 PM Mariya Christy <[email-masked]>
>> wrote:
>>
>>> *Dear Mary,*
>>>
>>>
>>>
>>> Please take a note that sub shipment not yet handed over to SMSA,
>>>
>>>
>>>
>>>
>>>
>>> Thanks & Regards,
>>>
>>> *MARIYA CHRISTY*
>>>
>>> CS Key Accounts Agent
>>> Customer Service Dept.
>>> Dubai - United Arab Emirates
>>>
>>> T
>>>
>>> +971 4 606 9099
>>>
>>>  EXT
>>>
>>>   4032
>>>
>>> M
>>>
>>> +971 58 954 7017
>>>
>>>  F
>>>
>>> +971 4 235 1166
>>>
>>> E
>>>
>>> [email-masked] <[email-masked]>
>>>
>>> <http://www.smsaexpress.com/>
>>>
>>> <https://www.iso.org/home.html>
>>>
>>> <https://www.tapaonline.org/>
>>>
>>> <https://www.ticsi.org/>
>>>
>>> <https://sa.greatplacetowork.com/en/>
>>>
>>> <http://www.facebook.com/SMSAExpress>
>>>
>>>  <http://twitter.com/SMSAExpress>
>>>
>>> <http://www.instagram.com/SMSAExpress>
>>>
>>> <https://www.linkedin.com/company/smsaexpress/>
>>>
>>> [image: Description: Description: Please consider the environment before
>>> printing this email]
>>>
>>>
>>>
>>> This e-mail contains confidential information or information belonging
>>> to SMSA Express and is intended solely for the addressees. The unauthorized
>>> disclosure, use, dissemination or copying (either whole or partial) of this
>>> e-mail, or any information it contains, is prohibited. E-mails are
>>> susceptible to alteration and their integrity cannot be guaranteed. SMSA
>>> Express shall not be liable for this e-mail if modified or falsified. If
>>> you are not the intended recipient of this e-mail, please delete it
>>> immediately from your system and notify the sender of the wrong delivery
>>> and the mail deletion.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito [mailto:[email-masked]]
>>> *Sent:* Wednesday, 10 June, 2020 10:21 AM
>>> *To:* Mariya Christy
>>> *Cc:* Hussain Firoz Miyagamwala; customer care; Eugene Mugisa; Raghu
>>> Nalloor (R3PL); Azharuddin Kalamuddin (R3PL)
>>> *Subject:* Order Status - 200273439_1// awb: 290087828114
>>>
>>>
>>>
>>> Hi Mariya,
>>>
>>>
>>>
>>> May we know the status of this order please?
>>>
>>>
>>>
>>> When checked, it says there was an Attempted Delivery - Consignee No
>>> Response
>>>
>>>
>>>
>>> After that, there was no update anymore. Has this been returned to us?
>>>
>>>
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> - Has this been
>>> received? Has this been given to another courier? There is no CRA.
>>>
>>>
>>>
>>> Please advise. Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>