Subject: RE: Assembly Request - Order No. 600878084
From: Zishan <[email-masked]>
To: Radwa Ali <[email-masked]>, April De Torres <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>, Usman <[email-masked]>, Usman <[email-masked]>
Date: Wed, 10 Jun 2020 14:03:00 +0000
List-Id: <ccteam.mumzworld.com>

Dear Radwa,
                As mentioned in my previous email, kindly arrange to get the item back and we will assemble it for the customer.

Regards,
Zishan Bashir
Key Accounts Manager

M: +971 56 896 3188 • T: +971 4 2828 223 (EXT 155) • E: [email-masked]<mailto:[email-masked]> • PO Box 8783, Dubai, UAE
________________________________
<http://arwani.ae/>
• Abu Dhabi<https://goo.gl/maps/QigeWAdoJTA2> +971 2 5553 500
• Dubai<https://goo.gl/maps/sK81Yamz4y52> +971 4 2828 223
• Sharjah<https://goo.gl/maps/sK81Yamz4y52> +971 6 5301 207
• Muscat<https://goo.gl/maps/mdD466qkir82> +968 2 4799 667

<tel:800279264>[Facebook icon]<https://www.facebook.com/ArwaniTrading/>[LinkedIn icon]<https://www.linkedin.com/company/3093642/>[Instagram icon]<https://www.instagram.com/arwanitrading/>
[email-masked]<mailto:[email-masked]?subject=%7bYour%20Subject%7d%20:%20Clink%20Cliked%20from%20ATC%20Email%20Signature>
www.arwani.ae<http://www.arwani.ae/>

<https://drive.google.com/open?id=1ZDWeTATYqNN-OXDXgsxLm-7xuDyFUkfS>

From: Radwa Ali [mailto:[email-masked]]
Sent: Wednesday, June 10, 2020 5:57 PM
To: April De Torres <[email-masked]>
Cc: Zishan <[email-masked]>; Hyacinth Joyce <[email-masked]>; customer care <[email-masked]>; Usman <[email-masked]>
Subject: Re: Assembly Request - Order No. 600878084

Hi Aprille &  zishan,
Please advise if this will be assembled for him as he wishes to refund other wise.
Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

On Tue, Jun 9, 2020 at 5:15 PM April De Torres <[email-masked]<mailto:[email-masked]>> wrote:
Zishan,

This is the instruction under POMUMZ_DXB204310. That is the associated PO.

[https://drive.google.com/a/mumzworld.com/uc?id=0B6h8CWuEBuEXdmk0LWVFOFFrdEFLVFF3Zlo0T3gxRHZfQ0tZ&export=download]

On Tue, Jun 9, 2020 at 5:05 PM Zishan <[email-masked]<mailto:[email-masked]>> wrote:
Dear Joyce,
                Items are delivered to Mumzworld warehouse as per instructions received on purchase order. However, kindly arrange to send the item back and we will get it assembled for the customer.

Regards,
Zishan Bashir
Key Accounts Manager

M: +971 56 896 3188 • T: +971 4 2828 223 (EXT 155) • E: [email-masked]<mailto:[email-masked]> • PO Box 8783, Dubai, UAE
________________________________
<http://arwani.ae/>
• Abu Dhabi<https://goo.gl/maps/QigeWAdoJTA2> +971 2 5553 500
• Dubai<https://goo.gl/maps/sK81Yamz4y52> +971 4 2828 223
• Sharjah<https://goo.gl/maps/sK81Yamz4y52> +971 6 5301 207
• Muscat<https://goo.gl/maps/mdD466qkir82> +968 2 4799 667

<tel:800279264>[Facebook icon]<https://www.facebook.com/ArwaniTrading/>[LinkedIn icon]<https://www.linkedin.com/company/3093642/>[Instagram icon]<https://www.instagram.com/arwanitrading/>
[email-masked]<mailto:[email-masked]?subject=%7bYour%20Subject%7d%20:%20Clink%20Cliked%20from%20ATC%20Email%20Signature>
www.arwani.ae<http://www.arwani.ae/>

<https://drive.google.com/open?id=1ZDWeTATYqNN-OXDXgsxLm-7xuDyFUkfS>

From: Hyacinth Joyce [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Tuesday, June 9, 2020 3:34 PM
To: Retail <[email-masked]<mailto:[email-masked]>>; April De Torres <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>
Subject: Assembly Request - Order No. 600878084

Hi team,

The customer with the above-mentioned order requested for assembly of the below item upon placing the order.

600878084
ATC-Krank26<https://3651277.app.netsuite.com/app/common/item/item.nl?id=423344>
Kawasaki - Krank 26" Bike - Green
1

The customer received the delivery of the bike today unassembled.

Kindly check and advise.

Thank you.

Best Regards,
Joyce Alvarado
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE