Subject: Re: Issue with Return Request Order #200289224
From: Moataz Salah El Din <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Mariam Zeineddine <[email-masked]>, customer care <[email-masked]>
Date: Wed, 10 Jun 2020 17:03:31 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,
Please check with Tamer warehouse team if this order is returned and create
CRA ASAP. As per the tracking the shipment is already received to our FC

On Wed, 10 Jun 2020 at 16:52, Mariam Zeineddine <[email-masked]>
wrote:

> Hello,
> Hope this email finds you well.
> I have an issue that I need your input on.
> A customer is claiming she returned the item in the subjected order .
> # 606022049210 iMile tracking number of the collection.
> However, upon tracking it the status is "order cancelled".
> Also, there is no CRA issued.
> Item SKU: TAMA-856
> Order #200289224
>
> Kindly advise me on the due process.
> Thank you.
>
>

-- 
*Best regards,*
*Moataz Salah El-Din*
Customer Care Representative
p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
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