Subject: Re: Missing Item - 600856799// SKU: BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
From: Mohit Caleb <[email-masked]>
To: Yaseen Shaqra <[email-masked]>, Mohammad Abdul Naser <[email-masked]>
Cc: Vipin Raj <[email-masked]>, Mamdouh Younes <[email-masked]>, "Outbound.fc" <[email-masked]>, Sneha Suhasini <[email-masked]>, Vipul Arora <[email-masked]>, Eugene Mugisa <[email-masked]>, Jeffin Joy <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Anas nazzal <[email-masked]>
Date: Wed, 10 Jun 2020 16:55:26 +0400
List-Id: <ccteam.mumzworld.com>

+Mohammad Abdul Naser <[email-masked]>

Kindly check for the missing stroller from the Bundle
ᐧ

On Wed, Jun 10, 2020 at 1:56 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Team,
>
> @Mohit Caleb <[email-masked]> @Outbound.fc
> <[email-masked]> Please dispatch the missing stroller at the
> soonest, the customer wants to receive the missing item within 2 days
>
> the customer is very upset because of the delay
>
> On Sun, Jun 7, 2020 at 12:22 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly note that the customer called again and informed that he will
>> report to the economic department if the no update has been shared with
>> her.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_-6689046435329031933_m_-1306241535198979589_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Tue, Jun 2, 2020 at 11:08 AM Sneha Suhasini <[email-masked]>
>> wrote:
>>
>>> Hi Mary Anne,
>>>
>>>
>>>
>>> Yes, please send the stroller.
>>>
>>>
>>>
>>> *Thanks,*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito <[email-masked]>
>>> *Sent:* Tuesday, June 2, 2020 11:06 AM
>>> *To:* Sneha Suhasini <[email-masked]>
>>> *Cc:* Vipin Raj <[email-masked]>; Mohit Caleb <[email-masked]>;
>>> Syed Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
>>> customer care <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; lastmile <[email-masked]>; Mostafa saad <
>>> [email-masked]>; Jeffin Joy <[email-masked]>; Vipul
>>> Arora <[email-masked]>
>>> *Subject:* Re: Missing Item - 600856799// SKU:
>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>>
>>>
>>>
>>> Hi Sneha,
>>>
>>>
>>>
>>> The customer received the accessories, it is the stroller that is
>>> missing.
>>>
>>>
>>>
>>> @Outbound.fc <[email-masked]> @Syed Yakoob
>>> <[email-masked]> @Mohit Caleb <[email-masked]> - please check
>>> it in the warehouse.
>>>
>>>
>>>
>>> The customer is very upset and wants an answer today.
>>>
>>>
>>>
>>> Please advise. Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Jun 2, 2020 at 10:26 AM Sneha Suhasini <[email-masked]>
>>> wrote:
>>>
>>> Hi Mary Anne,
>>>
>>>
>>>
>>> This should be 2 strollers and one connector, I can see the connector in
>>> the image. Kindly send it to the customer.
>>>
>>>
>>>
>>> *Thanks,*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito <[email-masked]>
>>> *Sent:* Tuesday, June 2, 2020 10:21 AM
>>> *To:* Sneha Suhasini <[email-masked]>
>>> *Cc:* Vipin Raj <[email-masked]>; Mohit Caleb <[email-masked]>;
>>> Syed Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
>>> customer care <[email-masked]>; Eugene Mugisa <
>>> [email-masked]>; lastmile <[email-masked]>; Mostafa saad <
>>> [email-masked]>; Jeffin Joy <[email-masked]>
>>> *Subject:* Re: Missing Item - 600856799// SKU:
>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>>
>>>
>>>
>>> Hi Sneha,
>>>
>>>
>>>
>>> May we have an update on this case, please?
>>>
>>>
>>>
>>> The customer is very upset, they need it urgently.
>>>
>>>
>>>
>>> Please update us asap.
>>>
>>>
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sat, May 30, 2020 at 11:46 PM Jeffin Joy <[email-masked]>
>>> wrote:
>>>
>>> +Sneha Suhasini <[email-masked]>
>>>
>>>
>>>
>>> __
>>>
>>> Regards,
>>>
>>>
>>>
>>> *Jeffin Joy*
>>> Logistics Executive
>>>
>>> *P* +971 4 245 1324   *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>> <https://www.instagram.com/mumzworldcom/> [image: Image removed by
>>> sender. facebook] <https://www.facebook.com/mumzworld> [image: Image
>>> removed by sender. youtube] <https://www.youtube.com/user/MumZworld> [image:
>>> Image removed by sender. snapchat]
>>> <https://www.snapchat.com/add/mumzworld.com> [image: Image removed by
>>> sender. twitter] <https://twitter.com/mumzworld>
>>>
>>> <https://www.mumzworld.com/en/>
>>>
>>> <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, May 28, 2020 at 2:41 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>> looping in @Jeffin Joy <[email-masked]>
>>>
>>>
>>>
>>> Please check. Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, May 28, 2020 at 2:39 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> As per the customer, he only received 1 stroller when it was supposed to
>>> be 2.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Kindly check in the warehouse and do the needful. The customer has twins
>>> and needs it urgently.
>>>
>>>
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_-6689046435329031933_m_-1306241535198979589_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>

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