Subject: Re: SO# 600851662 - CRA_AR_RE12193
From: Taqwa Ali <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Umang Mehrotra <[email-masked]>, Yaseen Shaqra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 10 Jun 2020 11:11:12 +0400
List-Id: <ccteam.mumzworld.com>

Dear Sagar

Please proceed the refund

CRA is refunded

Regards
Taqwa

On Tue, Jun 9, 2020 at 5:27 PM Yaseen Shaqra <[email-masked]> wrote:

> Hi Team,
>
> Please update us on this case
>
> On Tue, Jun 9, 2020 at 1:37 AM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Sagar,
>>
>> Please process refund, we have not collected the item as totally damaged
>>
>> @Denmark A <[email-masked]> could you please update CRA
>>
>> @Mohamed Magdy <[email-masked]> need your assistance on this
>> case, customer received damaged and we cannot Update CRA as not collected.
>>
>> Regards,
>> Alina
>>
>> On Mon, Jun 8, 2020 at 3:20 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Umang,
>>>
>>> Please note that the customer ordered Original Sprout - Natural Shampoo
>>> - 12oz, this item should be stored in a cold place
>>>
>>> the customer received the items very hot and it was spiled
>>>
>>>
>>> Kindly refund the CRA in order for us to refund the amount to the
>>> customer
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>