Subject: Re: 17707121 - Broker TR - Besiktas vs Antalyaspor - 26/08/2018 ; Passolig issues
From: Sandrine Ndahiro <[email-masked]>
To: India SS Escalations <[email-masked]>, Stephen Blake <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 24 Aug 2018 11:20:44 +0000

Hi all ,

The seller uploaded proof of what the y see when they input the buyers details . I have emailed the buyer and asked them to double check their information .

Kind Regards,

Sandrine

________________________________
From: Sandrine Ndahiro
Sent: Thursday, August 23, 2018 5:16:57 PM
To: India SS Escalations; Stephen Blake
Cc: Ashwinee Latchayya; Rosette Modiri
Subject: Re: 17707121 - Broker TR - Besiktas vs Antalyaspor - 26/08/2018 ; Passolig issues

Hi all ,

I have emailed the seller and given them a deadline for 12pm to  upload the error message that they are receiving .

Kind Regards,

Sandrine

________________________________
From: India SS Escalations
Sent: Thursday, August 23, 2018 5:00:35 PM
To: Stephen Blake; India SS Escalations; Sandrine Ndahiro
Cc: Ashwinee Latchayya; Rosette Modiri
Subject: RE: 17707121 - Broker TR - Besiktas vs Antalyaspor - 26/08/2018 ; Passolig issues

@Sandrine Ndahiro<mailto:[email-masked]>

Regards,

Artur

From: Stephen Blake
Sent: 23 August 2018 16:15
To: India SS Escalations <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Fw: 17707121 - Broker TR - Besiktas vs Antalyaspor - 26/08/2018 ; Passolig issues

Hi

Can the broker be advised to try the passolig details again? The buyer is adamant that the details they have provided are correct as they have used them before.

Thanks

Stephen

________________________________

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 23 August 2018 15:22
To: Stephen Blake
Cc: Rosette Modiri
Subject: 17707121 - Broker TR - Besiktas vs Antalyaspor - 26/08/2018 ; Passolig issues

Hi Stephen,

Buyer has provided his passolig details and the same was forwarded to the seller.

The seller now claims that the details are incorrect and can provide proof of the same.

Buyer claims that he has used the card several times and wants proof that the seller is facing issues to transfer the tickets.

Can SS team contact Broker TR and request proof of the error so that this case can be investigated correctly please?

Thank you,

Ashwinee

________________________________

From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "ashwinee" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 August, 2018 18:46:36
Subject: 17707121 - Broker TR - Besiktas vs Antalyaspor - 3 day(s), 6 hours away

Hi Ash,

Power seller informed that the passolig details provided by buyer are not correct however buyer came claimed that the details are correct and he's asking for the screenshot of the error that seller is facing.

Can you contact SS team regarding the same?

Regards,

Rosette