Subject: Fw: tid 16264637 - Tomorrowland UNITE - Italy 2018 - 2 day(s), 23 hours away
From: Virat Joshi <[email-masked]>
To: Sinead Bartley <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 27 Jul 2018 10:17:26 +0000

Hi  ,

Can you please close the case on behalf of the agent. order is cancelled by customer service. agent is unable to close the case as LDA is needed.

Thanks

________________________________
From: Tanu Tomar <[email-masked]>
Sent: 26 July 2018 19:35
To: Virat Joshi
Subject: Re: tid 16264637 - Tomorrowland UNITE - Italy 2018 - 2 day(s), 23 hours away

Hi,

Tid 17489311 is cancelled by customer service and we don't need to call this buyer.

Please forward this case (Tid: 16264637) to Sinead as we cannot close this case due to Local delivery address.

Thanks & Regards
Tanu

________________________________
From: "Virat Joshi" <[email-masked]>
To: "Tanu Tomar" <[email-masked]>
Cc: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 26 July, 2018 18:42:25
Subject: Fw: tid 16264637 - Tomorrowland UNITE - Italy 2018 -  2 day(s), 23 hours away

Hi  ,

Can you please assist Rosette and call the buyer . We need to get LDA .

Please find below information related to the order.

Thanks

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 25 July 2018 20:53
To: Virat Joshi
Subject: tid 16264637 - Tomorrowland UNITE - Italy 2018 - 2 day(s), 23 hours away

Hi Virat,

The buyer of this transaction resold the tickets under a different account tid 17489311, the original seller is waiting for the LDA.

Kindly, can you assign the case to a German agent , to call the final buyer to provide us with LDA ?

The final buyer is from Austria, tid 17489311.

Thanks,
Rosette