Subject: Fw: 16281420
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 20 Jul 2018 17:41:00 +0000

Hi Rosette ,

This case was flagged -  by Caleb. Can you take over as caleb is not available for next few days.

Thanks

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 20 July 2018 19:55
To: Caleb Lundinga Lodi
Cc: Virat Joshi
Subject: TID:16281420

Hi Caleb,

This cannot be done.

Can you ask the buyer to provide a third email address where there is no account and follow the email entry check process.

Thank you,
Ashwinee

________________________________
From: "Ashwinee Latchayya" <[email-masked]>
To: "Caleb Lundinga Lodi" <[email-masked]>
Sent: Friday, 20 July, 2018 19:31:31
Subject: Re: TID:16281420

flagged

________________________________
From: "Caleb Lundinga Lodi" <[email-masked]>
To: "ashwinee" <[email-masked]>
Sent: Friday, 20 July, 2018 19:03:40
Subject: Re: TID:16281420

Hello ASH,

As mentioned in the previous email the only option left is to forward the tix via CM, Email entry check cannot be done here, because there is an existing order in the new email id.

Thank you,
Caleb

________________________________
From: "Caleb Lundinga Lodi" <[email-masked]>
To: "ashwinee" <[email-masked]>
Sent: Friday, 20 July, 2018 17:45:19
Subject: TID:16281420

Hello ASH,

The buyer has called and informed that he is not able to download the tickets, the buyer wants to use a new email id, there is an existing order in the new email id and the only option left is to send the tix via CM as buyer doesn't have any other email address.

The new email id of the buyer is: [email-masked]

Could you please send the tickets to the above email id via CM ?

Thank you,

Caleb