Subject: Fwd: tid 17374915 - Ed Sheeran - Fan Seller - 07/07/2018 - 7 hours away
From: Sagar Seth <[email-masked]>
To: stephen blake <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Sat, 7 Jul 2018 17:14:36 +0530 (IST)

Hi Stephen 

This is a case of active redirection where original transaction 14996898 is under pending substitution and final buyer has reported that they are unable to use the link given to them to choose alternative tickets. As the event is only 7 hours away can you please inform substitution team to look into this case as buyer is not bale to use the link to choose alternative tickets. 

Regards 
Sagar