Subject: FW: [IMPORTANT INFO] - Rolling Stones – 04/07/2018 - Prague
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Darren OToole <[email-masked]>
Date: Wed, 4 Jul 2018 15:33:29 +0000

IMPORTANT INFO

DATE

04.07.2018

TOPIC

Rolling Stones – 04/07/2018 - Prague

DETAILS

We have received a small number of contacts from buyers reporting RAG for the Rolling Stones in Prague tonight, they are advising that the tickets purchased are not allowing them to collect the bracelets at the venue.

If buyers contact advising as of the above:

  1.  Please ask buyers if they can buy new tickets? if so, please ask them to purchase new tickets.
  2.  Request the refund and voucher with payments as per normal procedure – in the escalation to payments, it is to be confirmed whether sellers are paid/charged so leave this as TBC for now.
  3.  Please  also send me the TIDs

Any questions please ask.

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