Subject: 16670554 - Justin Timberlake - 2 hours away
From: Rosette Modiri <[email-masked]>
To: ashwinee <[email-masked]>
Date: Tue, 3 Jul 2018 21:36:19 +0530 (IST)

Hi Rosette, 

The buyer was advised to get a refrund as the first upload tickets were not correct and the 2nd upload was never sent to buyer. In 5 hours of the event buyer called, asked for refund and has been promised to get the same by our agent Chloe.paczy who escalated the case to payment for refund however in 2 hours before the event e-tickets were sent to buyer tid 17339031. The buyer denied it and needs to get a refund. 

Can you look into this? 

Rosette,