Subject: TID: 15177648 ; Broker: NL ; Event name: Ed Sheeran ; Time to event: 2 day(s), 7 hours away
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Fri, 29 Jun 2018 16:27:17 +0530 (IST)

Hi Jelena, 

This buyer has different transaction from different sellers. 

The buyer is irritated as he has 2 different transactions for the same event, in the other transaction the tickets are personalised however in this they're not. 

The buyer claims to have called the event organiser and was informed that the original buyer's ID will be required in this situation. 

Can you check whether this event is a personalised one ? 

Thank you, 
Ashwinee