Subject: Liam Gallagher - Very Urgent - Request Letter of Authorization from sellers
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>
Date: Thu, 28 Jun 2018 16:06:47 +0000

Hi all,

This applies to anyone we have assigned the cases to on the Roster file.

We urgently need you to make some callouts before the end of your shift tonight.

We have sent this email to all sellers and the instructions for them are very clear. We just need to call all of them also because the event is tomorrow.

Script for calls:

It has come to our attention that your buyer will need a letter of authorisation from you to collect their VIP bracelet(s).

Please upload the letter in PDF format via your account on the Sales page and ensure it includes the following information:
-             your buyer's full name: (NAME FROM THE BUYER DELIVERY ADDRESS)
-             the order number from the point of purchase
-             confirmation that you authorise this person to collect the bracelet(s)
-             your signature

Please ensure you upload the letter of authorisation ASAP. Failure to do so may result in your buyer being denied entry, and this order therefore being cancelled.

Thanks for your co-operation.

Sellers will upload this Letter of Authorisation the same way they upload e-tickets.