Subject: RE: 16363317 ; Broker: IT ; Event name: Beyonce & Jay Z ; Time to event: 9 hours away
From: India SS Escalations <[email-masked]>
To: Jelena Kalcuka <[email-masked]>, India SS Escalations <[email-masked]>, Sara Boccalini <[email-masked]>
Cc: ashwinee <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 28 Jun 2018 09:54:07 +0000

Assigned to Sara

From: Jelena Kalcuka
Sent: 28 June 2018 10:16
To: India SS Escalations <[email-masked]>
Cc: ashwinee <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: Fw: 16363317 ; Broker: IT ; Event name: Beyonce & Jay Z ; Time to event: 9 hours away
Importance: High

Hi Guys,

Seller shipped to the buyer letter where says that tickets should be collected on the day of the event .

Please can you contact this seller and investigate as event is very close.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 28 June 2018 10:04
To: Jelena Kalcuka
Cc: Rosette Modiri; Caleb Lundinga Lodi
Subject: TID: 16363317 ; Broker: IT ; Event name: Beyonce & Jay Z ; Time to event: 9 hours away

Hi Jelena,

Buyer called and was worried as he has received a letter informing that he has to pick the tickets up at the venue. Buyer provided proof.

Can we move this to sub or should we allow the broker to go ahead with the 'COBO' and reassure the buyer?

Thank you,
Ashwinee