Subject: RE: [EXTERNAL] Tracer request 17041587 [ ref:_00DF05wsA._5002A1MEgm5:ref ]
From: UPS PREFERRED CUSTOMER 5 <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Tue, 26 Jun 2018 12:25:06 +0000 (GMT)

Dear Jelena,

Thank you for your e-mail.

I am sorry to hear the customer has not received the parcel.

I have processed a package investigation on your behalf.

A representative will contact you as soon as we locate additional delivery information for this shipment.

The process can take up to eight business days. Once the investigation is finalised, we will send the paperwork to the shipper of record.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Dalia Zitkeviciene
UPS Preferred Customer Associate
0845 1610015 (enter PIN)
[email-masked]

UPS Ltd.
Registered Office: UPS House, Forest Road, Feltham, Middlesex TW13 7DY.
Registered in England 1933173

We know it's important to give feedback in response to our service to you.
So if you would like to provide us with feedback regarding a Preferred Customer  Associate, or to provide us with general feedback on the Preferred Customer Support   Group, please e-mail us at [email-masked]
Emails to this address will not be responded to, but will certainly be appreciated. For any  other enquiries please e-mail [email-masked] as normal. We would love to hear from you!

--------------- Original Message ---------------
From: Customer Mail [[email-masked]]
Sent: 2018.6.25 17.43
To: [email-masked]
Cc: [email-masked]
Subject: [EXTERNAL] Tracer request 17041587

Hi all,
Please can you have a look in attached.
Please can you in investigate.
Kind regards
Jelena
ref:_00DF05wsA._5002A1MEgm5:ref

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