Subject: RE: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 3 day(s), 10 hours away
From: Stephen Blake <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Sat, 23 Jun 2018 10:32:43 +0000

Hi

Please read case notes before emailing us. Seller was contacted and provided picture of tickets with ticket number 15 hours ago.

Thank you
Stephen Blake
Outsourcing- India

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: Saturday, June 23, 2018 9:27:01 AM
To: Stephen Blake
Cc: Rosette Modiri
Subject: TID: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 3 day(s), 10 hours away

Hi Stephen,

Can SS team request ticket number from the broker RU as buyer needs to apply for fan id and order is now confirmed and in transit.

Thank you,
Ashwinee

________________________________
From: "Artur Himich" <[email-masked]>
To: "India SS Escalations" <[email-masked]>, "Stephen Blake" <[email-masked]>
Cc: "Ashwinee Latchayya" <[email-masked]>, "Rosette Modiri" <[email-masked]>
Sent: Friday, 22 June, 2018 20:24:02
Subject: RE: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 4 day(s), 4 hours away

Hi Guys,

Order is in Under Investigation (Pre-Confirm),

We can not request the fan id number until the order is confirmed as we are still validating buyers payment method.

Regards,
Artur

From: India SS Escalations
Sent: 22 June 2018 15:50
To: Stephen Blake <[email-masked]>; India SS Escalations <[email-masked]>; Artur Himich <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>; Rosette Modiri <[email-masked]>
Subject: RE: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 4 day(s), 4 hours away

Assigned to Artur

From: Stephen Blake
Sent: 22 June 2018 15:26
To: India SS Escalations <[email-masked]<mailto:[email-masked]>>
Cc: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>; Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Subject: FW: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 4 day(s), 4 hours away

Hi

Can broker RU be contacted to provide their buyer with the ticket number for their fan ID?

Thank you
Stephen Blake
Outsourcing- India

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: Friday, June 22, 2018 3:23:47 PM
To: Stephen Blake
Cc: Rosette Modiri
Subject: TID: 17224919 ; Broker: RU ; Event name: Nigeria vs Argentina - Football World Cup 2018 ; Time to event: 4 day(s), 4 hours away

Hi Stephen,

Can SS team request ticket number from the broker RU as buyer needs to apply for fan id?

Thank you,
Ashwinee