Subject: 18169134 - Broker US - Dallas Cowboys vs Washington Redskins - 22/11/2018 15:30 - Buyer did not receive tickets on ticketmaster
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Wed, 21 Nov 2018 20:51:21 +0530 (IST)

Hi Brian, 

The buyer has still not received the tickets on her ticketmaster account and provided the Proof of her ticketmaster account. According to our system, Broker US uploaded the proof of transfer however the proof says tickets have been transferred to flashseats account instead of ticketmaster. 

Can you Please contact Sellers Support to contact Broker US if they can transfer the tickets to buyer's ticketmaster account. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, November 21, 2018 7:26:57 PM 
Subject: 18169134 , Broker US , Dallas Cowboys vs Washington Redskins , 22/11/2018 , Issue: Buyer did not receive tickets on ticketmaster 

Hi Rosette, 

The buyer emailed informing that he did not receive any email from Ticketmaster mobile and provided screenshot of ticketmaster event's page. 
Checked the proof of transfer and it says flashseats instead of ticketmaster. 

Can we have SS team to have a look at this? 

Regards, 
Kannedy