Subject: Fwd: 19122953 - Broker HK - Guns N' Roses - 21/11/2018 20:00 - delivery issue
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Wed, 21 Nov 2018 17:47:07 +0530 (IST)

Hi Brian, 

The buyer of this is chasing the tickets, Seller used Express Local Shipping (HK) to ship the tickets and as per case notes tickets have been shipped an hour ago. 

Can you please contact Sellers Support to check with Broker HK if the tickets are delivered as the event has started already. 

Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, November 21, 2018 5:36:32 PM 
Subject: 19122953 - Broker HK - Guns N' Roses - 21/11/2018 - delivery issue 

Respected Ma'am, 

This is with reference to the Transaction ID 19122953. The plan is Lala Move and Time To Event is 0 hours away. 

The event is starting right now, the buyer is at the hotel (1h away from the venue) and he did not get the tickets yet. 
There is a case note saying the tickets are on its way but not received yet. 

Can we ask seller support about this? 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.