Subject: Re: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error
From: Rosette Modiri <[email-masked]>
To: Sidje <[email-masked]>
Date: Wed, 21 Nov 2018 15:17:55 +0530 (IST)

Hi Ginette, 

Kindly escalate the case to payment to pay Seller. 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Sidje" <[email-masked]> 
Sent: Tuesday, November 20, 2018 5:48:25 PM 
Subject: Re: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error 

Flagged. 

From: "Rosette Modiri" <[email-masked]> 
To: "Sidje" <[email-masked]> 
Sent: Tuesday, 20 November, 2018 17:29:22 
Subject: Re: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error 

Hi Ginette, 

Kindly can you update the correct subject line under the case? 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Sidje" <[email-masked]> 
Sent: Tuesday, 20 November, 2018 14:09:18 
Subject: Re: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error 

Hi Ginette, 

Kindly, can you request the proof of transfer from seller? 

Regards, 
Rosette 

From: "Sidje" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 20 November, 2018 13:44:26 
Subject: Fwd: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error 

From: "Sidje Anne Ginette Ehua" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Sent: Monday, 19 November, 2018 22:12:26 
Subject: 18989992 ; FAN SELLER ; Mumford & Sons ; 16/11/2018 18:30 ; Cs error 

Hi Sagar, 

Seller emailed providing proof as requested. Event was walk-in event, seller walked buyer in and provided proof. The case has been escalated to payment since buyer claimed not to receive tix for the event. Actually buyer could attend the event since he has been contacted by seller later to arrange the walk in. Buyer is now refunded and seller provided proof that he walked buyer in to the event. 

Can you please advise? 

Regards, 
Sidje