Subject: Re: 17541691 - Broker ID- Guns N' Roses - 08/11/2018 20:00
From: Chris Chen <[email-masked]>
To: India SS Escalations <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Worchuirin M <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 8 Nov 2018 03:25:28 +0000

Hi All,

I will be contacting the Seller again today to make sure and perform further action.

Will monitor this event till all tickets are shipped out.

Thanks!

Best Regards,
Chris

________________________________
From: India SS Escalations
Sent: 08 November 2018 09:59:29
To: Brian Sexton; Chris Chen
Cc: Worchuirin M; Rosette Modiri
Subject: Re: 17541691 - Broker ID- Guns N' Roses - 08/11/2018 20:00

@Chris Chen<mailto:[email-masked]>

Thanks,

David

________________________________
From: Brian Sexton
Sent: Wednesday, November 7, 2018 3:14:33 PM
To: India SS Escalations
Cc: Worchuirin M; Rosette Modiri
Subject: FW: 17541691 - Broker ID- Guns N' Roses - 08/11/2018 20:00

Hi,

Could someone please check with the Broker ID if they were able to send the tickets to the final buyer?

Kind regards,

Brian

From: Worchuirin M <[email-masked]>
Sent: Wednesday 7 November 2018 14:42
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Subject: Re: 17541691 - Broker ID- Guns N' Roses - 08/11/2018 20:00
Importance: High

Hi Brian,

Event is 22 hours away and there is no indication that tickets are shipped.

WI updated to action one of the below:

Sub/replaced (as needed),record success or escalate to payments.

Can you please contact seller support to request Broker ID proof of shipment.

Kind Regards,

M.Worchuirin

________________________________

From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 7, 2018 7:14:04 PM
Subject: 17541691 - Broker ID- Guns N' Roses - 08/11/2018 20:00

Hi Mike,

There is a work item required for different actions to be taken on this case, this came from Broker account.

Kindly forward this to SS team.

Regards,

Rosette