Subject: FW: 18228876 - Broker UK- Ryder Cup 2018 - Friday - 28/09/2018
From: Brian Sexton <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: Worchuirin M <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 9 Oct 2018 10:55:23 +0000

Hi,

Could someone please ask the Broker UK to provide proof that they personalised these tickets?

Kind regards,
Brian

From: Worchuirin M <[email-masked]>
Sent: Tuesday 9 October 2018 11:38
To: Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Subject: Fwd: 18228876 - Broker UK- Ryder Cup 2018 - Friday - 28/09/2018

Hi Brian,

Power seller reported RAG for their client. Rosette called and they confirmed ticket was invalid as it was not personalised.

Can you contact seller support to request Broker UK to provide the proof of personalisation.

Kind Regards,
M.Worchuirin
________________________________
From: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 9, 2018 3:01:37 PM
Subject: 18228876 - Broker UK-  Ryder Cup 2018 - Friday - 28/09/2018

Hi Mike,

This is Power seller turned buyer who purchased the tickets for his clients however the clients got entry denied at the venue as they were not having their names on the tickets. the attendees names were given to seller on the system email.

Can you look into this to check if the names were sent to ryder cup system directly ?

Thanks,
Rosette