Subject: 17947392 - Bayern Munich vs Ajax - Champions League 2018-19 - 02/10/2018
From: Rosette Modiri <[email-masked]>
To: Worchuirin <[email-masked]>
Date: Mon, 8 Oct 2018 14:29:30 +0530 (IST)

Hi Mike, 

The buyer claimed that he was rag and received the new ticket free of charge at the venue however when I checked, the new ticket has the same section, row and seat. 

I'm not sure to follow the rag process in this case, kindly can look into this and suggest what to do? 

Thanks, 
Rosette