Subject: 17863686 - Broker ES - Atletico Madrid vs SD Eibar - 15/09/2018
From: Rosette Modiri <[email-masked]>
To: ashwinee <[email-masked]>
Date: Thu, 13 Sep 2018 14:04:33 +0530 (IST)

Hi Ash, 

As discussed, the buyer of this particular transaction provided us with his travel details and seller shipped on MSBD on 10/09/2018 two days before their travel date however the tickets are still not delivered and the travel date is already passed. The buyer contacted us to claim about the same but as there was a system note stated " buyer dept. date is 12/09 and tickets should arrive to buyer before this date" so I followed up the case but still tickets are not delivered. 

Can you look into this? 

Regards, 
Rosette