Subject: Re: Order #700221772 / 700197012 COLLECTION
From: Mostafa saad <[email-masked]>
To: Denmark A <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 17:40:01 +0400
List-Id: <ccteam.mumzworld.com>

And update it on the sheet to proceed...
Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Tue, Jun 9, 2020 at 5:38 PM Denmark A <[email-masked]> wrote:

> @Alina D'Souza <[email-masked]> Please create a CRA to proceed thank
> you.
>
> Regards,
> Den mark
>
> On Tue, Jun 9, 2020 at 5:30 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Denmark
>>
>> Yes, because we didn't have any CRA number to proceed the collection also
>> not updated on the sheet
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Tue, Jun 9, 2020 at 5:28 PM Denmark A <[email-masked]> wrote:
>>
>>> @Mostafa saad <[email-masked]>  Smart Baby - Boys Sleepsuit
>>> Pack of 3 - Parasol_6-12m /  SMB-TJGVPB03-6-12M
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> this
>>> is only received.
>>>
>>> 700197012  For this SO we Did not receive yet.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Tue, Jun 9, 2020 at 4:47 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Denmark A <[email-masked]>  Please check and confirm which
>>>> item you receive it from the driver?
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Sun, Jun 7, 2020 at 3:39 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mostafa / Denmark,
>>>>>
>>>>> Please confirm which item was received during collection
>>>>> CRA_AR_RE11048 which is showing refunded for the Value 59 AED
>>>>>
>>>>> Are we not checking the items before refunding the CRA? Customer is
>>>>> asking for the remaining amount
>>>>>
>>>>> The CRA is for the below item -
>>>>> SMB-TJGVPB03-6-12M
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> Smart
>>>>> Baby - Boys Sleepsuit Pack of 3 - Parasol_6-12m
>>>>> However customer claims that she sent
>>>>>
>>>>>
>>>>> 700221772 AG-CUG1904472-00_12m
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1040414> SMYK
>>>>> - Magic Happen Sleepsuit Pack of 3_12m
>>>>>
>>>>> 700197012 PDT-BS-YH-D3
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=638311> Ya'Hababy
>>>>> City Stroller - Black & Red
>>>>> Have created a CRA for  700197012, need to repair
>>>>>
>>>>> Please advise customer needs the refund asap
>>>>>
>>>>> @Umang Mehrotra <[email-masked]> please assist
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>>
>>>>>
>>>>>