Subject: Re: Order #700221772 / 700197012 COLLECTION
From: Denmark A <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 17:22:01 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]>  Smart Baby - Boys Sleepsuit Pack
of 3 - Parasol_6-12m /  SMB-TJGVPB03-6-12M
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> this
is only received.

700197012  For this SO we Did not receive yet.

Regards,
Den mark

On Tue, Jun 9, 2020 at 4:47 PM Mostafa saad <[email-masked]> wrote:

> @Denmark A <[email-masked]>  Please check and confirm which item
> you receive it from the driver?
>
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Sun, Jun 7, 2020 at 3:39 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Mostafa / Denmark,
>>
>> Please confirm which item was received during collection CRA_AR_RE11048
>> which is showing refunded for the Value 59 AED
>>
>> Are we not checking the items before refunding the CRA? Customer is
>> asking for the remaining amount
>>
>> The CRA is for the below item -
>> SMB-TJGVPB03-6-12M
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=844384> Smart
>> Baby - Boys Sleepsuit Pack of 3 - Parasol_6-12m
>> However customer claims that she sent
>>
>>
>> 700221772 AG-CUG1904472-00_12m
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1040414> SMYK
>> - Magic Happen Sleepsuit Pack of 3_12m
>>
>> 700197012 PDT-BS-YH-D3
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=638311> Ya'Hababy
>> City Stroller - Black & Red
>> Have created a CRA for  700197012, need to repair
>>
>> Please advise customer needs the refund asap
>>
>> @Umang Mehrotra <[email-masked]> please assist
>>
>> Regards,
>> Alina
>>
>>
>>
>>