Subject: Re: URGENT RESOLUTION REQUESTED FOR ORDER 700214625
From: Angeli Fontillas <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Moataz Salah El Din <[email-masked]>, Samiya Sheikh <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 9 Jun 2020 17:00:40 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update on this please, still no CRA and customer is
constantly following up.

Please advise asap as this has been going since January.

Thank you.

On Mon, 25 May 2020 at 09:19, Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> We need an urgent CRA, @Hussain Firoz Miyagamwala <[email-masked]> assist
> urgently,
>
> Regards
>
> On Thu, May 14, 2020 at 6:10 AM Mohammed Ali Naji Almahdi <
> [email-masked]> wrote:
>
>> Dear Team,
>>
>> I forgot to add the customer also requested a compensation voucher for
>> his trouble.
>>
>> Kind Regards,
>>
>> Mohammed
>>
>>
>> On Thu, May 14, 2020 at 5:09 AM Mohammed Ali Naji Almahdi <
>> [email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> I hope you are all doing well.
>>>
>>> The package for this customer was abandoned since January and they have
>>> been following up for a refund.
>>>
>>> Could you please raise a CRA or authorize a refund.
>>>
>>> If there are any issues please let me know.
>>>
>>> Kind Regards,
>>>
>>> Mohammed
>>>
>>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE