Subject: Re: SO# 600869254_1// STE-28001B
From: Anas nazzal <[email-masked]>
To: Vipin Raj <[email-masked]>, Mohit Caleb <[email-masked]>, lastmile <[email-masked]>, Mostafa Said <[email-masked]>
Cc: Omar Ismail <[email-masked]>, Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, "Inbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Tue, 9 Jun 2020 12:24:33 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vipin,

Kindly assist with the below customer as she called again to follow up.

Best Regards,
Anas Nazzal

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On Sun, Jun 7, 2020 at 12:00 PM Vipin Raj <[email-masked]> wrote:

> Dear All,
>
> Item packed and handover to lastmile team for reship.
>
> On Sun, Jun 7, 2020 at 11:09 AM Omar Ismail <[email-masked]> wrote:
>
>> Hi Mohit,
>>
>> The missing parts found and handed over to Vipin.
>>
>> @Vipin Raj <[email-masked]> , Please proceed.
>>
>>
>> *Thanks,*
>>
>> *Omar Ismail | Mumzworld Services*
>> *Email: [email-masked] <[email-masked]>*
>>
>>
>>
>> On Sun, Jun 7, 2020 at 10:28 AM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Omar Ismail <[email-masked]>
>>>
>>> Kindly assist here we had a similar case last week.
>>> ᐧ
>>>
>>> On Sat, Jun 6, 2020 at 6:56 PM Anas nazzal <[email-masked]> wrote:
>>>
>>>> Dear Team,
>>>>
>>>> Kindly assist with the below customer as he called again to follow up.
>>>>
>>>> Best Regards
>>>> Anas Nazzal
>>>>
>>>> On Mon, Jun 1, 2020 at 1:08 PM Angeli Fontillas <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> Please check on this case asap as customer is following up on chat.
>>>>>
>>>>> Customer only received one piece out of 10 pcs and its bundle.
>>>>>
>>>>>
>>>>> https://www.mumzworld.com/en/pureborn-wipes-single-tea-tree-60-s-1-x-10-bundle
>>>>>
>>>>>
>>>>> Please see the photo that the customer received.
>>>>>
>>>>>
>>>>>  Kindly check and advise asap.
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> On Mon, 1 Jun 2020 at 12:52, Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please note that the customer received only 1 box out of 10 from
>>>>>> the bundle
>>>>>>
>>>>>> Pureborn Wipes Single Tea Tree 60's 1 x 10 Bundle
>>>>>>
>>>>>> kindly check and update us
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Regards,*
>>>>>
>>>>> *Angeli Fontillas*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>>
>
> --
> Best Regards
> Vipin
>

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