Subject: Re: Order shows delivered but not received - 600868883_1 //awb: BazDelivery::NASIRMASH
From: Taqwa Ali <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: Shajeeb Cheriyath <[email-masked]>, Mostafa saad <[email-masked]>, [email-masked], Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>, Eugene Mugisa <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Tue, 9 Jun 2020 12:19:14 +0400
List-Id: <ccteam.mumzworld.com>

Dear sagar

Please assist , and refund the customer as shipment is lost

Regards
Taqwa

On Tue, Jun 9, 2020 at 12:05 PM Mostafa saad <[email-masked]>
wrote:

> Hello Taqwa
>
>
> Please refund the customer.
>
> @Shajeeb Cheriyath <[email-masked]> Order was updated on the sheet
> to update it as lost.
>
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Tue, Jun 9, 2020 at 11:18 AM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> kindly assist
>>
>> The CM confirmed that she didn't receive the order yet ( 600868883_1).
>>
>> CM wants the order to be delivered today or she wants the refund.
>>
>> Regards
>> Taqwa
>>
>> On Mon, Jun 8, 2020 at 9:31 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> @[email-masked] <[email-masked]>  Please update us urgently,
>>> the customer is following up
>>>
>>> On Sun, Jun 7, 2020 at 5:16 PM Clearway Express <
>>> [email-masked]> wrote:
>>>
>>>> This order has been delivered to customer but customer have problem
>>>> with his goods what he order he didn't received.
>>>>
>>>> Need to clerify with customer.
>>>>
>>>> Regards
>>>>
>>>> On Sun, 7 Jun 2020, 13:58 Samiya Sheikh, <[email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly arrange an urgent delivery today. please assist.
>>>>>
>>>>> @Mostafa saad <[email-masked]>
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, Jun 6, 2020 at 4:01 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @[email-masked] <[email-masked]>  Please share your feedback.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> LM Supervisor at Mumzworld
>>>>>>
>>>>>>
>>>>>> On Sat, Jun 6, 2020 at 3:21 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly update this order and arrange an urgent delivery.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Sat, Jun 6, 2020 at 12:06 PM Mary Anne Agapito <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Mostafa,
>>>>>>>>
>>>>>>>> We have another customer who complained that her order was not
>>>>>>>> delivered like what was shown on the record.
>>>>>>>>
>>>>>>>> Please check as we keep on receiving the same issue all the time.
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>> Warm Regards,
>>>>>>>>
>>>>>>>> *Mary Anne Agapito*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>