Subject: Re: Urgent Collection - Order No. 600841172 / CRA_AR_RE12260
From: Mostafa saad <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>
Date: Tue, 9 Jun 2020 12:03:08 +0400
List-Id: <ccteam.mumzworld.com>

Hello Hyacinth

We try with this customer 2 times but she's not available.

We will try again today please inform the customer that we will collect
this order today from her side

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Tue, Jun 9, 2020 at 11:18 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> Do we have an update about the collection?
>
> The customer called again to follow up.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 8 Jun 2020 at 17:31, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> The customer has been calling almost every day to follow up on a return
>> request. She requested for a return on 8th May and the item is not
>> collected until today.
>>
>> Please arrange an urgent collection. Please note of the address and
>> alternate contact number.
>>
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>