Subject: Re: Order shows delivered but not received - 600868883_1 //awb: BazDelivery::NASIRMASH
From: Taqwa Ali <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: [email-masked], Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>, Eugene Mugisa <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Tue, 9 Jun 2020 11:17:51 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

kindly assist

The CM confirmed that she didn't receive the order yet ( 600868883_1).

CM wants the order to be delivered today or she wants the refund.

Regards
Taqwa

On Mon, Jun 8, 2020 at 9:31 AM Yaseen Shaqra <[email-masked]> wrote:

> @[email-masked] <[email-masked]>  Please update us urgently, the
> customer is following up
>
> On Sun, Jun 7, 2020 at 5:16 PM Clearway Express <[email-masked]>
> wrote:
>
>> This order has been delivered to customer but customer have problem with
>> his goods what he order he didn't received.
>>
>> Need to clerify with customer.
>>
>> Regards
>>
>> On Sun, 7 Jun 2020, 13:58 Samiya Sheikh, <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly arrange an urgent delivery today. please assist.
>>>
>>> @Mostafa saad <[email-masked]>
>>>
>>> Regards
>>>
>>> On Sat, Jun 6, 2020 at 4:01 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @[email-masked] <[email-masked]>  Please share your feedback.
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Sat, Jun 6, 2020 at 3:21 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly update this order and arrange an urgent delivery.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, Jun 6, 2020 at 12:06 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Mostafa,
>>>>>>
>>>>>> We have another customer who complained that her order was not
>>>>>> delivered like what was shown on the record.
>>>>>>
>>>>>> Please check as we keep on receiving the same issue all the time.
>>>>>>
>>>>>> Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>