Subject: Re: You Got a Gift Refund
From: "'Pradeep M' via customer care" <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Sagar Khawani <[email-masked]>, customer care <[email-masked]>, Abdul Hameed Khan <[email-masked]>, Viji K <[email-masked]>, Sean Middleton <[email-masked]>, Bilal Latif <[email-masked]>, Fabian Joseph Melder <[email-masked]>, Sara Ahmed <[email-masked]>
Date: Tue, 9 Jun 2020 12:17:29 +0530
List-Id: <ccteam.mumzworld.com>

Hi Anas,

Re-activated the ygag gc. Customer can use the gc code now.

Thanks,
Pradeep M

On 06/09/2020 11:16 AM, Anas nazzal wrote:
> Dear Pradeep,
>
> Kindly revert the amount back to the below code, so the customer will 
> be able to use it in the future orders.
>
> image.png
>
> Best Regards,
> Anas Nazzal
>
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>
>
>
> On Sun, Jun 7, 2020 at 8:59 PM Fabian Joseph Melder 
> <[email-masked] <mailto:[email-masked]>> wrote:
>
>     Dear Mary,
>
>     The code is already been redeemed.
>
>     Best Regards,
>
>     Fabian J Melder
>     *Manager **Training & Operations*
>
>     T. +971 4 441 8674
>     M. +971 50 657 4025
>     E. [email-masked] <mailto:[email-masked]>
>     SE. [email-masked]
>     <mailto:[email-masked]>
>     	A.
>
>     G06, Loft Offices 3, Entrance B
>     Dubai Media City, Dubai - UAE
>     P.O. Box 502681
>
>     Download the App
>
>     Apple.com
>     <https://geo.itunes.apple.com/us/app/you-got-a-gift/id1003784085?mt=8&utm_source=yougotagift.com&utm_medium=signature&utm_campaign=iosapp-aarti>
>     Apple.com
>     <https://play.google.com/store/apps/details?id=com.yougotagift.YouGotaGiftApp&utm_source=yougotagift.com&utm_medium=signature&utm_campaign=androidapp-aarti>
>     	Yougotagift.com
>     <http://yougotagift.com/?utm_source=yougotagift.com&utm_medium=signature&utm_campaign=emaillogo>
>
>
>
>
>
>     On Sun, Jun 7, 2020 at 6:31 PM Mary Anne Agapito
>     <[email-masked] <mailto:[email-masked]>> wrote:
>
>         Hi Fabian and Sagar,
>
>         May we have an update on this please?
>
>         Thank you
>         Warm Regards,
>         *
>         *
>         *Mary Anne Agapito*
>         Customer Care Representative
>         p:  +971 (0)4 4339455 │**e: [email-masked]
>         <mailto:[email-masked]>│w:www.mumzworld.com
>         <http://www.mumzworld.com/>
>         a:  Office B407-408, 4^th  Floor, Building 4,  D3, Dubai
>         Design District, PO Box 500245, Dubai, UAE
>
>         Inline image 1
>
>
>         On Thu, Jun 4, 2020 at 5:08 PM Mary Anne Agapito
>         <[email-masked] <mailto:[email-masked]>> wrote:
>
>             Hi Fabian,
>
>             Please reactivate the voucher code below, the customer's
>             payment didn't go through, thus, it was canceled.
>
>             voucher code: 3872535826502 worth 586.80 AED
>
>             Order # 100155157
>             *Farah Aldelaigan
>             <https://admin.mumzworld.com/index.php/admin/admin/customer/edit/id/244542/key/02305af6f47d171c4e2e6ecb6e4e1d72/>*
>
>             [email-masked] <mailto:[email-masked]>
>
>             Thank you**
>
>             Warm Regards,
>             *
>             *
>             *Mary Anne Agapito*
>             Customer Care Representative
>             p:  +971 (0)4 4339455 │**e: [email-masked]
>             <mailto:[email-masked]>│w:www.mumzworld.com
>             <http://www.mumzworld.com/>
>             a:Office B407-408, 4^th  Floor, Building 4,  D3, Dubai
>             Design District, PO Box 500245, Dubai, UAE
>
>             Inline image 1
>
>
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> 	Virus-free. www.avast.com 
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>