Subject: Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
From: Denmark A <[email-masked]>
To: Cherry Ann Binondo <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Umang Mehrotra <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Akash Himthani <[email-masked]>, Vipin Varunny <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 8 Jun 2020 13:17:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Cherry,

Repaired Item repaired with thanks.
@Alina D'Souza <[email-masked]> Please advise.

Regards,
Den mark

On Sun, Jun 7, 2020 at 2:19 PM Cherry Ann Binondo <
[email-masked]> wrote:

> Dear Umang,
>
>
>
> As informed the other day, unit is not with service center anymore and is
> already given back after service.
>
> Please check with your courier team where is the unit.
>
>
>
> Thanks,
>
> Cherry
>
>
>
>
>
> *From:* Umang Mehrotra <[email-masked]>
> *Sent:* Sunday, June 7, 2020 2:16 PM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* [email-masked]; [email-masked]; Akash Himthani <
> [email-masked]>; Vipin Varunny <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Sreekanth Chiyyarath <
> [email-masked]>; Mohamed Magdy <[email-masked]>;
> Denmark A <[email-masked]>
> *Subject:* RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Hi Cherry,
>
>
>
> Could you please share the ETA for the same?
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Saturday, June 6, 2020 3:03 PM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* [email-masked]; [email-masked]; Akash Himthani <
> [email-masked]>; Vipin Varunny <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>;
> Sreekanth Chiyyarath <[email-masked]>
> *Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Hi Cherry,
>
>
>
> Thank you for the information.
>
>
>
> Regards,
>
>
>
> On Sat, Jun 6, 2020 at 1:12 PM Cherry Ann Binondo <
> [email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Unit was checked and returned directly from service center not from us.
>
> As advised by service center, when they check By model Number it Showing
> delivered for further checking they need the job card number or reference
> number.
>
> Regards,
>
> Cherry
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, June 6, 2020 12:25 PM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* [email-masked]; [email-masked]; Akash Himthani <
> [email-masked]>; Vipin Varunny <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>;
> Sreekanth Chiyyarath <[email-masked]>
> *Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Hi Cherry,
>
>
>
> Please confirm which driver your team handed over the item?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jun 3, 2020 at 10:29 AM Cherry Ann Binondo <
> [email-masked]> wrote:
>
> Dear Denmark,
>
> Please be advise on below mail from service team, unit has been
> delivered/returned.
>
> Thanks,
>
> Cherry
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Wednesday, June 3, 2020 10:11 AM
> *To:* Cherry Ann Binondo <[email-masked]>; 'Denmark A' <
> [email-masked]>; [email-masked]
> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
> [email-masked]>; 'customer care' <[email-masked]>;
> 'Returns.fc' <[email-masked]>; 'Kenneth Nwaso' <
> [email-masked]>; 'Umang Mehrotra' <[email-masked]>;
> Sreekanth Chiyyarath <[email-masked]>
> *Subject:* RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Hi ,
>
> By model Number it Showing delivered please mention
>
> Our job card number or reference number
>
>
>
> *From:* Cherry Ann Binondo <[email-masked]>
> *Sent:* 02 June 2020 17:14
> *To:* Denmark A <[email-masked]>; [email-masked];
> [email-masked]
> *Cc:* Akash Himthani <[email-masked]>; Vipin Varunny <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>;
> Sreekanth Chiyyarath <[email-masked]>
> *Subject:* RE: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Dear Junaid / Ibrahim,
>
> Please check and advise if item JE250 is received in service center.
>
> Thanks,
>
> Cherry
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Tuesday, June 2, 2020 5:12 PM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* Akash Himthani <[email-masked]>; Nikhil Kumar <
> [email-masked]>; Rais Ahmad <[email-masked]>;
> Pramod Kumar Kottuvala <[email-masked]>; Vipin Varunny <
> [email-masked]>; Amanpreet Singh <[email-masked]>;
> customer care <[email-masked]>; Returns.fc <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Umang Mehrotra <
> [email-masked]>
> *Subject:* Re: Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Hi Cherry,
>
>
>
> Please confirm if the item is received from your end.
>
>
>
> Regards,
>
>
>
>
>
> On Thu, May 7, 2020 at 2:37 PM Cherry Ann Binondo <
> [email-masked]> wrote:
>
> Dear Denmar/Team,
>
> Please send to service center directly along with invoice copy.
>
>
>
> IBRAHIM A.R DATEY
>
> Ideal Star Workshop Equipment Trading L.L.C
>
> T  +971 4 3474160 | F  +971 4 3474157 | M +971 050-4555189
>
> P. O. Box 37116, Al Quoz Ind.No3, Dubai, U.A.E
>
> Website: www.idealstaruae.com .Location: https://goo.gl/maps/iTn1tU9zooG2
>
>
>
> Thanks,
>
> Cherry
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, May 7, 2020 11:20 AM
> *To:* Akash Himthani <[email-masked]>; Cherry Ann
> Binondo <[email-masked]>; Nikhil Kumar <
> [email-masked]>; Rais Ahmad <[email-masked]>;
> Pramod Kumar Kottuvala <[email-masked]>; Vipin Varunny <
> [email-masked]>; Amanpreet Singh <[email-masked]
> >
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* Order #600811816 // Sku :BLUOBND-JE250-B5 // Name
> :Black+Decker - Juice Extractor Large Feeding Chute - White // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Comments :It worked one time , I cleaned it then i put it in the box ,
> when I tried to use it again it didn’t work.. i don't was know what is
> wrong with it
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>