Subject: RE: Order #600879623 // Sku :BDM-634134 // Name :Hauck - Teddy Leisure Baby Rocker - Grey // Damaged
From: Bernadette Villahermosa <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 8 Jun 2020 09:20:05 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please let me know the PO number.

Regards,
Bernadette

From: Denmark A <[email-masked]>
Sent: Monday, June 08, 2020 12:56 PM
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]>
Subject: Order #600879623 // Sku :BDM-634134 // Name :Hauck - Teddy Leisure Baby Rocker - Grey // Damaged

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:received_damaged_not_as_new
Comments :The fabric of the rocker is torn up. I would like a replacement of item not a refund please.

We appreciate your support in this matter, Thank you.

Regards,
Den mark