Subject: Re: Urgent KSA Delivery Order - SO 100127049_3 / AWB 605122029570
From: Zubair Wahid <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Mon, 8 Jun 2020 11:27:21 +0300
List-Id: <ccteam.mumzworld.com>

This shipment has size issue, due to large size imile is not picking them

On Mon, Jun 8, 2020 at 10:43 AM Eugene Mugisa <[email-masked]> wrote:

> + @Zubair Wahid <[email-masked]>
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Hyacinth Joyce <[email-masked]>
> *Sent:* Monday, June 8, 2020 11:43 AM
> *To:* Hussain Firoz Miyagamwala <[email-masked]>; Zubair Wahid <
> [email-masked]>; lastmile <[email-masked]>; Eugene Mugisa <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Urgent KSA Delivery Order - SO 100127049_3 / AWB 605122029570
>
>
>
> Hi Team,
>
>
>
> The customer called to follow up and is furious about the delay. The
> customer threats to raise a formal complaint too.
>
>
>
> Upon tracking it shows:
>
>
>
>
>
> Kindly assist and prioritize this shipment. The customer needs delivery
> within the week otherwise she would want a refund.
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>