Subject: Re: 100146223 // Shipa-KSA::SOR004532055 DHL-Express::2406998576
From: "Asad ." <[email-masked]>
To: Christian Mendoza <[email-masked]>, KSA Lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 8 Jun 2020 07:55:22 +0000
List-Id: <ccteam.mumzworld.com>

Hi Christian,

I looked at the excel file and found the status as ‘Hold’. Have you informed customer that the shipment is on hold? And have you shared the tracking details and DHL contact number in case he want to follow up directly?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

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From: Christian Mendoza <[email-masked]>
Date: Monday, 8 June 2020 at 11:06 AM
To: KSA Lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Subject: 100146223 // Shipa-KSA::SOR004532055 DHL-Express::2406998576

Hi Team,

Please follow up with this order as the customer keeps on asking for the delivery on a daily basis.

Thank you and Best Regards,
[Image removed by sender.]