Subject: Re: 100130333 - Shipment Summary : 70764091
From: Hyacinth Joyce <[email-masked]>
To: DXB CS <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Mon, 8 Jun 2020 11:26:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Do we have an update?

The customer called again and is furious about the delay, she threats too
to raise a formal complaint. Kindly arrange delivery within the week.

Michele lapierre
apple ave
5328
Dhahran
Saudi Arabia

SHIP PHONE
966536824386

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 31 May 2020 at 12:50, 'DXB CS' via customer care <
[email-masked]> wrote:

> Dear Michaela,
>
>
>
> We are apologies for the delay .
>
> We still don’t have update from ops team, waiting for their update and
> will will revert you back.
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
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>
>
> *From:* Michaela Manibo [mailto:[email-masked]]
> *Sent:* Sunday, May 31, 2020 12:01 PM
> *To:* DXB CS <[email-masked]>
> *Cc:* customer care <[email-masked]>; lastmile <
> [email-masked]>; Ronald Gaviola <[email-masked]>
> *Subject:* Re: 100130333 - Shipment Summary : 70764091
>
>
>
> Team,
>
> Please speed up the delivery for this order.  The customer has been so mad
> about the extreme delay.
>
>
>
> Thanks
>
>
>
>
>
> On Wed, May 13, 2020 at 11:03 AM Michaela Manibo <
> [email-masked]> wrote:
>
> Team,
>
> Customer is following up the order . Please assist as there has been no
> movement on it.
>
> Thank you!
>
>