Subject: Re: Sales Order # 600841821 - TC-B-TTUltra-4
From: Ekta Jesswani <[email-masked]>
To: Taqwa Ali <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>
Date: Mon, 8 Jun 2020 10:52:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit,

Can you please check on the subject order

The customer was supposed to receive the 1x 150ml bottle along with the 2x
260ml bottles.

Please check and ship the extra item to the customer immediately.

*Bundle SKU's need to be properly checked before shipping to avoid multiple
trips to the customer location*

Thanks

Regards,
Ekta

On Mon, 8 Jun 2020 at 10:40, Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> Please update as the CM keeps following up.
>
> Regards
> Taqwa
>
> On Tue, Jun 2, 2020 at 10:05 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> May we have an update on this case, please?
>>
>> The customer called to follow up again. Please check the missing bottle.
>>
>>
>> Please advise. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, May 21, 2020 at 11:49 AM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi Mohit,
>>> Please check the missing item case below as the customer has
>>> ordered Tommee Tippee - Ultra 260ml Bottle X2 + Ultra 150ml Bottle
>>> She is missing the 150 ML bottle.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>

-- 
*Regards, *