Subject: Re: wrong shipment: 700236986
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 8 Jun 2020 09:02:55 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina

We will not proceed any further CRA over the emails only please always add
the below point:

1- Update any CRA on the sheet to proceed.

2- Need CRA number not only the order number

3- Item description that the customer need to return it

@Mohamed Magdy <[email-masked]>  FYI

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]> wrote:

> Hi Eugene,
>
> Please advise and arrange driver to collect and deliver to the right place
>
> Regards,
> Alina
>
> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> For order 700236986_2, cst received a shipment that belongs to another
>> customer (600855826). return request is raised,
>>
>> Kindly check if the package of (700236986_2) is at the warehouse.
>>
>> Please note the shipment cst received had 2 labels with both csts address
>> and phone numbers.
>>
>> Regards
>>
>>
>>