Subject: Re: Order 600759964 // 873514 // MTC-BBH-0003-Blk // Megastar - Licensed 12V Mercedes Amg Classy Jeep - Black // Wrong item received
From: "Simba ." <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Shady Elgendy <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>, "Alina D'Souza" <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Sun, 7 Jun 2020 22:53:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Kindly send your driver tomorrow,this is ready for collection.

On Wed, 3 Jun 2020, 11:38 Denmark A, <[email-masked]> wrote:

> Hi Simba,
>
> Any update?
>
>
> On Tue, Apr 7, 2020 at 11:42 AM Simba . <[email-masked]>
> wrote:
>
>> Hi Denmark,
>>
>> Kindly send the product to our warehouse,we will arrange for a
>> replacement just after this lockdown phase.
>>
>> On Tue, 7 Apr 2020, 08:44 Denmark A, <[email-masked]> wrote:
>>
>>> Dear Malak,
>>>
>>> Good day,
>>>
>>> Metelegnce ( Megastar ) is closed due to existing  COVID 19 '' LOCKDOWN
>>> '' Please inform the customer of the delay.
>>>
>>> @Simba . <[email-masked]> please advise here.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Mon, Apr 6, 2020 at 8:10 PM Malak Nobeh <[email-masked]> wrote:
>>>
>>>> Hello,
>>>>
>>>> We need an update here , the customer over social media.
>>>>
>>>> This is very urgent case.
>>>>
>>>> Thanks.
>>>>
>>>>
>>>>
>>>> On Sun, 5 Apr 2020 at 12:49, Denmark A <[email-masked]> wrote:
>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>> Wrong Item received.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>
>>>>
>>>> --
>>>>
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>>>> .
>>>>
>>>